PRIVACY POLICY
At BioGraffs, we are committed to protecting your privacy and ensuring the security of your
personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard
your data when you visit our website (www.biograffs.com) and interact with our self-help
mental health tools, online sequences, and portal. By accessing or using our services, you agree
to the practices described in this policy.
1. Information We Collect:
1.1. Personal Information: When you visit our website or use our services, we may collect
certain personal information such as your name, email address, contact details, and billing
information. This information is necessary to provide you with our products and services.
1.2. Usage Data: We may also collect non-personal information automatically, such as your
IP address, browser type, device information, and pages you visit on our website. This data
helps us analyze trends, track user activities, and improve our services.
1.3. Self-Help Tool Data:
Our online self-help tool provides the option to create notes, charts, or illustrations. However,
these creations are not stored or maintained on our servers even if you choose to download or
email them. The ability to download or email is designed to allow you to keep these creations
on your own computer, and BioGraffs does not have access to them or store them.
2. Use of Information:
2.1. Providing Services: We use the collected information to deliver and enhance our self-
help mental health tools, online sequences, and portal, as well as to process your transactions
and requests.
2.2. Communication: We may use your email address to send you important updates,
newsletters, promotions, and information about new products or services. You can opt-out of
marketing communications at any time.
2.3. Improving User Experience: The non-personal information helps us analyze and
understand user preferences, allowing us to optimize our website and services for a better user
experience.
2.4. Legal Compliance: In certain cases, we may need to process and retain your
information to comply with legal obligations or respond to lawful requests.
3. Data Sharing and Disclosure:
3.1. Third-Party Service Providers: We may share your personal information with trusted
third-party service providers who assist us in delivering our services. These providers are
contractually bound to protect your data and can only use it for specified purposes.
3.2. Business Transfers: If BioGraffs undergoes a merger, acquisition, or asset sale, your
information may be transferred as part of the business transaction. We will notify you of any
such change and any options you may have concerning your information.
3.3. Legal Compliance: We may disclose your information to comply with applicable laws,
regulations, legal processes, or government requests.
4. Data Security:
We implement appropriate security measures to protect your personal information from
unauthorized access, disclosure, alteration, or destruction. However, no method of data
transmission over the internet or electronic storage is 100% secure. While we strive to protect
your information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance your experience on our
website, collect usage data, and customize content. You can control the use of cookies through
your browser settings.
6. Children's Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect
personal information from children. If you believe your child has provided us with their data,
please contact us immediately, and we will take appropriate steps to delete the information.
7. Your Rights:
You have the right to access, correct, update, or delete your personal information. If you wish
to exercise any of these rights or have concerns about your data, please contact us using the
information provided at the end of this policy.
8. Changes to the Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or for other
operational, legal, or regulatory reasons. The revised policy will be posted on our website with
the effective date. Please review this page regularly to stay informed about how we handle
your data.
9. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal
information, please contact us at:
Email: Jen@biograffs.com
By using BioGraffs' website and services, you acknowledge that you have read and understood
this Privacy Policy and consent to the collection and use of your information as described
herein.